Collections

Occupations

Job Description

Auto Finance Collection Representative (Collections Department )

Junior Collection Representative Positions
Full time position in a fast paced growing environment

Salary Range: $9.00 - 12.00 per hour + Bonus

Flexible Schedule: Three days 8-5pm, Two days 11-8pm, Two Saturdays a month 8:00-12:00

Essential Duties and Responsibilities:
Make outbound and inbound calls to contact borrowers to advise them of their loan contract responsibilities and persuade them to bring their delinquent accounts current through payment negotiations.
Duties include timely and effective collection of delinquent accounts; skip tracing, resolving customer disputes, collateral disposal and scheduling repossessions. Ongoing communication with customers by telephone to insure complete and accurate follow-up.

Job Requirements

Requirements:
We are looking for an energetic and self motivated individual with at least two years collections experience or three years call center experience. Automobile Collections, Repossession, and Skip Tracing experience a plus!

Skills/Abilities:
Excellent communication skills
High customer service skills
Ability to work in stressful, high pressure situations
Ability to multi-task
Solid analytical and negotiating skills
Maintain professional demeanor at all times
Able to operate computer calculations and other basic business equipment